WARNING: This product contains nicotine.
Nicotine is an addictive chemical.

You are attempting to visit JUUL.com which is a commercial site intended for individuals within the United States. Accordingly, your personal information will be collected in the United States and will be subject to the Terms of Service and Privacy Policy of the site. These policies and procedures may not have the same data protection laws as the country in which you initially provided the information. By continuing to use this site, you acknowledge your understanding and consent.

SUBSCRIBE AND SAVE WITH

AUTO-SHIP

Join the monthly subscription service that automates your JUULpods orders, saving you time and money.

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ENJOY THE PERKS.

Every sixth JUULpods 4-pack is on us.

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SAVE MONEY

Every time you reach five (5) JUULpods 4-packs purchased on your account, your next 4-pack shipped is on us.

Enjoy free shipping on every Auto-Ship order.

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EARLY ACCESS

Get early access to product releases, including limited edition JUUL Devices.

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NO COMMITMENT

Cancel or postpone your Auto-Ship subscription at any time in your account settings.

Fee may apply for canceling during promotions.

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GET STARTED WITH AUTO-SHIP.

1. SHOP PODS

Add a minimum of two (2) JUULpods 4-packs to your cart.

Turn on Auto-Ship in the cart to begin your subscription.

JUULpods 2-packs are not available on Auto-Ship. There is a limit of 15 packs of JUULpods per month.

2. CUSTOMIZE

Select the flavors, nicotine strengths, and quantities for your monthly JUULpods Auto-Ship delivery. You can cancel or postpone a shipment at any time.

FEE MAY APPLY FOR CANCELING DURING PROMOTIONS.

3. ENJOY

We will send you a reminder seven days before your upcoming shipment date. If you run out before then, you can always order more ahead of schedule.

4. SAVE

Every time you reach five (5) JUULpods 4-packs purchased on your account, your next 4-pack shipped is on us.

Plus, enjoy free shipping on every order.

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AUTO-SHIP FREQUENTLY ASKED QUESTIONS

What are the benefits?

The Auto-Ship subscription offers a discounted price on JUULpods 4-packs (“Buy 5, Get 1”), free shipping, and early access to most product releases, including limited edition items.

Promotions void where prohibited. Purchases may be subject to additional taxes and/or fees.

How do I start?

To get started, simply go to JUUL.com/shop/pods and begin adding JUULpods 4-packs to your cart. Select Auto-Ship while shopping to begin your subscription. Each Auto-Ship order must contain a minimum of two (2) JUULpods 4-packs.

Once you've completed your order, the JUULpods 4-packs chosen will now be automatically shipped to you every four weeks.

We'll keep you posted on the status of your shipment every step of the way.

How does it work?

After your first order, each subsequent order will be automatically charged to your credit card and shipped around the same day each month.

You can visit your account at any time to adjust your order dates, or change your JUULpods quantities, flavors, or nicotine strengths. You can also pause or postpone your Auto-Ship subscription. Some Auto-Ship subscriptions may require additional commitments.

There is a purchase limit of 15 packs of JUULpods per month.

How often does my order ship?

Auto-Ship orders are processed every four weeks on the date that you choose. Please allow at least one business day to fulfill your order.

We will send you a reminder seven days before your upcoming shipment date. Ship days that fall on a weekend will be processed the Friday before to ensure timely delivery.

How much time do I have to make changes to my upcoming order?

You can make changes to your Auto-Ship order up to 24 hours prior to your ship date, via your JUUL.com account dashboard.

Running low on JUULpods sooner than you expected?

Simply advance your order to ship the following day, excluding Sundays and holidays. Subject to monthly limits for online purchases.

Order too much this month?

Postpone your next shipment by 30 days with a single click, or pick a different day the following month that better suits your schedule.

OUR CUSTOMER CARE TEAM IS HERE FOR YOU.

Questions or comments? JUUL Care Team is available Monday - Friday, 6AM-10PM PST.

group-16 Device or pod troubleshooting support

Packaging For order inquires

All terms and conditions associated with the use of the JUUL.com website apply to you as a JUUL Auto-Ship subscriber. The company may amend the terms of the Auto-Ship program and the website terms of use from time to time at its discretion.

Promotions void where prohibited. Purchases may be subject to additional taxes and/or fees.