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Unsolicited Ideas Policy

At JUUL Labs, we love to hear that you share the same passion for our products as we do and we are always happy to hear from members of the JUUL community. However, because we are passionate about our products and we take our intellectual property very seriously, Company policy does not allow JUUL Labs and its employees and contractors to accept, review or consider any unsolicited ideas, suggestions, proposals, materials or the like (all of the foregoing “submissions”). Please do not send or provide any submissions in any form to JUUL Labs or any of its employees or contractors. We hope the community will understand that the purpose of this policy is intended to help JUUL Labs avoid misunderstandings or disputes when JUUL Labs’ products, services, technologies, advertising, promotions, marketing strategies or content developed internally by JUUL Labs employees might seem similar to submissions provided to JUUL Labs.

If, despite our request that you not send us your submissions, you still submit them, then regardless of what your correspondence says, the following terms will apply to your submissions:

  • TERMS OF IDEA SUBMISSION. You agree that: (1) your submissions and their contents along with related intellectual property rights will automatically become the property of JUUL Labs, without any compensation to you; (2) JUUL Labs may use or redistribute the submissions and their contents for any purpose and in any way; (3) there is no obligation for JUUL Labs to review the submissions; and (4) there is no obligation to keep any submissions confidential.

  • PRODUCT. JUUL Labs does welcome your feedback regarding many areas of JUUL Labs’ existing business. If you want to send us your feedback, and we hope you do, we simply request that you send it to us by emailing info@juul.com. Please provide only specific feedback on JUUL Labs’ existing products or marketing strategies; do not include any ideas that JUUL Labs’ policy will not permit it to accept, review or consider. It’s just one more way that JUUL Labs can learn how to best satisfy your needs.

  • FEEDBACK. Any feedback you provide to us shall be deemed to be non-confidential and not proprietary. JUUL Labs shall be free to use and redistribute such information on an unrestricted basis, without any compensation to you.